Our Program

Our program is designed to make your work with GSDC as simple as possible. The information below explains our general business guidelines. Our philosophy has always been to establish mutually beneficial relationships with our customers.

Pricing and Discounts
For the most current manufacturers’ pricing, call our sales department toll-free at 800-266-4950. With today’s market and manufacturers’ changing prices throughout the year, this has proven to be the best way to ensure our customers the best discount.

Payment Terms
Our terms are Net 30 upon credit approval. Contact our sales department to obtain a credit application. New account orders will be shipped C.O.D. until credit has been approved. We also welcome MasterCard, Visa, American Express, and Discover.

Returns
Any defective material or product shipped in error by Gulf States Door Control should be returned to us within 30 days, with authorization from GSDC. All other returned goods may be subject to a restocking fee, and the material will be credited upon inspection.

Special Factory Orders
Due to manufacturers’ policies, non-stock and special orders can not be canceled once the order has been placed with the factory. Special order materials are non-returnable, unless defective.

New Product Warranty
All products sold by Gulf States Door Control are covered by various warranty periods. For current warranty information, please contact the warranty department at 800-266-4950.

Rebuilt Product Warranty
Gulf States Door Control, Inc. warrants that its products, rebuilt under our trade name, are free from defects in workmanship and material under normal use and service. This warranty does not cover defects and/or damages due to improper installment, maintenance, storage, shipping and handling, misuse, abuse, accident, unauthorized service, or acts of the Almighty God.

Rebuilt Door Closer Warranty Periods (From Date of Invoice)
Surface and Overhead Concealed Closers — 1 Year
Floor Closers — 2 Years
ThinSlab Closers — 1 Year

At Gulf States Door Control, your total satisfaction is our ultimate goal. If you are not satisfied with any aspect of your GSDC experience, we want to know about it. We will make every effort to correct the situation and respond to any questions or comments that you may have. Feel free to contact us at any time during our normal business hours: Monday through Friday, from 7:30 AM until 4:00 PM (CST).